Monday, July 27, 2020
Im Sorry HR But Like Public Enemy Said Cant Trust It - Workology
Im Sorry HR But Like Public Enemy Said Cant Trust It - Workology Im Sorry HR But Like Public Enemy Said: Cant Trust It It was a typical day. I was driving along listening to the Backspin channel. Reminiscing, rapping, and relishing a time when rap music had meaning. âCanât Truss Itâ, by Public Enemy came on, so naturally, I felt it necessary to match the energy of Chuck D and Flava Flav and rap along. As is the norm, paying more attention to the beat, I wasnât tuned in to the true meaning of the song. Later, the song replayed in my head as I went about completing my evening tasks. It was then I started to think about the deeper meaning of the lyrics. In case youâre unfamiliar, the song creatively depicts the struggles recording artists experience by likening the music industry to a new kind of slavery. I could relate because there have been times when I have felt like my employer was acting in an oppressive manner. Iâve heard coworkers provide feedback that they donât feel empowered and lack a sense of ownership when it comes to their deliverables. I would classify that as a kind of corporate slavery. Im Sorry HR But Like Public Enemy Said: Cant Trust It All of the organizations I have worked for list âtrustâ as a core value. Employees look to those of us in HR for leadership in promoting this core tenet. Because HR functions manage the acquisition and retention of employees, I believe we have a greater obligation to walk and talk with trust. It always amazes me that organizations are surprised when they get less than favorable trust ratings via formal and/or informal employee surveys. Again, I look to HR and know that if we canât get it right, how can we expect success from the greater employee population? Sadly, if I were to use some of the HR departments Iâve worked in to get a health read on the organization, on a scale of âHYFRâ to âCanât Trust Itâ, you could change our name to Public Enemy. Iâll explain using lines from the song. I trust leaders will put the organizationâs best interests above their own. Survey Says: âCanât Trust Itâ âKing and chief, probably had a big beef Because of that now I grit my teethâ The various HR Functions have more beef than Hilary Clinton and Donald Trump on a cattle ranch. Thereâs constant in-fighting and no one wants to stay in their swim lane and work collaboratively. We have to trust one another enough to let each function operate in their own excellence. Itâs difficult to be viewed as a trusted partner to our customer base when we havenât built cooperative relationships with one another. I trust that diversity and inclusion are more than words but the organizationâs culture. Survey Says: âCanât Trust Itâ âCuz the wickedness done by Jack Where everybody at Divided and soldâ Social Media is a gift and a curse for HR. When someone posts a comment or video filled with bullying or bigoted rhetoric; it doesnât take long before their employer is located and challenged to take corrective action. This is a gift. Recently, I came across a curse. An OH man, (letâs call him âJackâ) posted the viral Cincinnati Zoo video with the racist caption, âMonkeys feeding monkeys to monkeysâ. The employer listed on his LinkedIn Profile was bombarded with messages and comments a result. They did the right thing and responded. It was determined that he hadnât worked for the organization since 2014, and they stated his statements are not representative of the organizations culture. I label this a curse, because âJackâ is a Compensation Analyst. While it is deplorable and insensitive for anyone to make such a statement, it is even worse when the person is an HR professional responsible for ensuring fair and equitable pay for current and future employees. It makes you wonder how many in HR share similar views but donât publicize them. I trust that my organization is committed to retaining key talent. Survey Says: âCanât Trust Itâ â90 f#@%!g days on a slave ship Count them fallin off 1, 2, 3, 4 hundred at a timeâ Twice in my career, Iâve worked for an organization that was acquired by another. Itâs expected that there will be voluntary attrition before, during, and after the integration because employees dont want to fall victim to job redundancies and other expected reductions in force. Effective change management should thwart mass exoduses by employees in the same departments. HR is integral in the change process so itâs a poor showing when HR has the highest percentage of ship-jumpers. Iâve witnessed this domino effect first hand. The company I worked for was acquired. Initially, it was a 50/50 mix of each organizations legacy HR Leaders. Almost immediately after the integration the HR Director resigned mostly due to the king/chief scenario discussed above. All was calm for a few months. Then for the next few months, starting with leadership and then trickling down to practitioners, someone from HR was resigning every two weeks. Employees who were not in HR became frenzied because the people they had grown to trust were no longer around. As a result, their trust in the organization deteriorated. I trust the leaders in the organization value people more than the bottom line. Survey says: âCanât Trust It.â âClassify us in the have-nots Fightin haves Cause its all about moneyâ Picture it, a room full of interns eager to learn and be fed leadership nuggets from one of the business leaders. He asks the question, âWhy are we here?â. The answers cover the entirety of the organizationâs mission statement. They were proud. I was proud that they remembered them all. He told them they were wrong. He told them we are here to make moneythen he told them they were dismissed, to go make us money. The message was harsh, but true by many accounts. Iâve witnessed many times when HR has criticized organizational decisions that they believe are all about the money. When HR thinks a decision is made so that a small group of employees can make their bonuses, for example, it becomes difficult to trust decisions that are made in the best interest of majority âhave-notsâ. Trust is one of those values that many of us donât think about until itâs breached. Itâs not enough to simply earn trust. Our words and our actions have to be focused on KEEPING TRUST once itâs earned. HR should set the example for keeping trust, not the ones who breach it.
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